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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-04-2019 08:00 AM - edited ‎07-04-2019 08:00 AM

HP Recommended
Product: Elitebook 840 G1
Operating System: Microsoft Windows 10 (64-bit)

I recently bought this refurbished device - it seemed like a good deal. I don't want to do anything strenuous on it like playing games, but I DO want to show my desktop on 2 screens - the LCD panel in the laptop and a nice big screen so I can work in comfort.

 

The problem is, when I configure the second screen nothing happens - my desktop does seem to expand to two screens but there is nothind showing on the second screen. The second screen is a newish model and has HDMI input. I have an RGB to HDMI cable so it should work but de nada!

 

Any ideas?

 

 

Thanks

1 REPLY 1

‎07-04-2019 08:07 AM

HP Recommended

If by RGB to HDMI cable you mean VGA to HDMI, then those will  only work if they have an active analog to digital converter built in.  Just a plain cable with no active component will not work.


I'm not an HP employee.
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