Elitebook 840 G6 with G5 dock does not detect monitors

[sgreenfiX]

My Elitebook 840 used to work perfectly with my G5 dock.  Returning to the office after an extended absence, now my monitors are not detected.  I've tried updating firmware & drivers on both laptop and dock, with no success.  Multiple reboots as well.

Is this combination supported? 

[banhien]

@sgreenfiX 

I tested USB-C G5 dock with some other machines from different vendors and very happy to use it with my 840 G5 now (in front of me now).

But Very interesting: I Can't see Elitebook 840 G6 on the compatible list (there are few G6's, but not HP 840 G6)

Compatible with HP ProBook 450 G7 Notebook PC; HP ProBook 440 G7 Notebook PC; HP ProBook 430 G7 Notebook PC; HP ZHAN 66 Pro 14 G3 Notebook PC; HP ZHAN 66 Pro 15 G3 Notebook PC; HP ProBook 450 G6 Notebook PC; HP ProBook 440 G6 Notebook PC; HP ProBook 430 G6 Notebook PC; HP ProBook x360 440 G1 Notebook PC; HP ProBook 445R G6 Notebook PC; HP ProBook 455R G6 Notebook PC; HP ProBook 445 G6 Notebook PC; HP ProBook 455 G6 Notebook PC; HP ProBook 470 G5 Notebook PC; HP ProBook 450 G5 Notebook PC; HP ProBook 440 G5 Notebook PC; HP ProBook 430 G5 Notebook PC; HP ProBook 455 G5 Notebook PC; HP ProBook 640 G5 Notebook PC; HP ProBook 650 G5 Notebook PC; HP ProBook 640 G4 Notebook PC; HP ProBook 650 G4 Hex Core Notebook PC; HP ProBook 650 G4 Notebook PC; HP ProBook 645 G4 Notebook PCHP Pro x2 612 G2; HP EliteBook 840 G6 Healthcare Edition Notebook PC; HP EliteBook 840 G5 Healthcare Edition Notebook PC; HP Elite Dragonfly Notebook PC; HP EliteBook x360 1040 G6 Notebook PC; HP EliteBook x360 1030 G4 Notebook PC; HP EliteBook x360 1040 G5 Notebook PC; HP EliteBook x360 1030 G3 Notebook PC; HP Elite x2 G4; HP EliteBook x360 1030 G2 Notebook PC; HP Elite x2 1012 G2; HP EliteBook x360 1020 G2 Notebook PC; HP EliteBook x360 830 G6 Notebook PC; HP EliteBook x360 830 G5 Notebook PC; HP EliteBook 830 G6 Notebook PC; HP EliteBook 836 G6 Notebook PC; HP EliteBook 840 G6 Notebook PC; HP EliteBook 850 G6 Notebook PC; HP EliteBook 745 G6 Notebook PC; HP EliteBook 745 G5 Notebook PC; HP EliteBook 755 G5 Notebook PC; HP EliteBook 840 G5 Notebook PC; HP EliteBook 850 G5 Notebook PC; HP EliteBook 840r G4 Notebook PC; HP EliteBook 830 G5 Notebook PC; HP EliteBook 735 G6 Notebook PC; HP EliteBook 735 G5 Notebook PC; HP ZBook 14u G6 Mobile Workstation; HP ZBook 15u G6 Mobile Workstation; HP ZBook 15 G6 Mobile Workstation; HP ZBook 15 G5 Mobile Workstation; HP ZBook 17 G6 Mobile Workstation; HP ZBook 17 G5 Mobile Workstation; HP ZBook 14u G5 Mobile Workstation; HP ZBook 15u G5 Mobile Workstation; HP EliteBook 1050 G1 Notebook PC; HP ZBook Studio G5 Mobile Workstation; HP ZBook x2 G4 Detachable Workstation; HP ZBook Studio x360 G5 Convertible Workstation; HP Chromebook x360 14 G1; HP Chromebook x360 11 G2 EE; HP Chromebook 14A G5

             https://store.hp.com/au-en/default/hp-usb-c-dock-g5-5tw10aa.html

Regards.

[sgreenfiX]

Thanks @Banhien.  I know it used to work for me, but if it isn't listed on the compatible list, I'm giving up.  A replacement from Plugable is on the way.