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‎01-28-2020 02:29 PM

HP Recommended
Product: Elitebook 850 G5

Hi,

 

I have an Elitebook 850 G5 which has a dual graphics setup. It has both an Intel UHD 620 and a AMD Radeon RX540

The Intel one only supports 3 displays (i.e. 2 + laptop screen)

However, the Radeon should support 5 displays

 

I have the HP USB-C dock, which has 2 DisplayPort and 1 HDMI output.

 

If I connect 3 external monitors to these ports, they're all seen by windows, but I can't have all 3 enabled, along with the laptop screen.

I notice that all displays are using the Intel graphics chip.

 

How can I change the configuration so that all displays use the Radeon graphics and allow me to have the laptop screen + 3 external monitors?

 

 

Thanks for your help

Steve

2 REPLIES 2

‎01-28-2020 05:19 PM

HP Recommended

@Wasps 

 

Please use the following list

 

   https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
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‎01-29-2020 02:15 AM

HP Recommended

Thank you @Banhien

That explains why it's not working via the dock - i have the USB-C Dock G4, which can support 3 external monitors, but at a lower resolution than i'm currently running on the main 2.

 

Steve

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