Envy 17 -ea051na Glass screen removal ants behind glass

[HelpIfICan]

Hi.

Looking for help and advice..
I have several Thrips (ant like insects) behind the glass panel on this model PC.
Unlike all vids on the internet, none show if its possible to split the glass from the digitiser. 

I can, using a credit card to gain access behind the glass at bottom left corner, but the card disappears behind the full panel, no sign of the card.
I dont wish to damage the panel but these pesky things are doing my head in..
Any help is much appreciated.

PS, i would simply replace the complete screen but as these crap computers hinges break too easily, ive had to use epoxy resin to fix them in place.
Regards. Colin.

[Anand_Andy]

Hi @HelpIfICan,

Welcome to the HP Support Community

I understand you are facing a display issue with your HP ENVY - 17-Ae051na. Not to worry I will help you to get a resolution to resolve the issue.

As we have limited support boundaries in the support community as of now. I'm sending out a private message to assist you with the next course of action. Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link.

Hope this helps! Keep me posted. 

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