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HP Recommended
HP ENVY x360 Laptop - 15m-ed0023dx
Microsoft Windows 10 (64-bit)

The hinge on my envy snapped off as I was moving from tablet to laptop mode. Unfortunately I didn't notice in time, and the screen cracked badly. Hp doesn't seem to sell the OEM screen anymore, and I'm having a lot of trouble finding an aftermarket screen with stylus support that also has the small board at the bottom (it took quite a beating from the trauma to the screen, and I'm afraid it was damaged as well). Can someone direct me to a seller with the proper parts? I'd really prefer not to buy a used machine and salvage the parts I need, but it's starting to look like my only option. 

1 REPLY 1
HP Recommended

Hi @fnadkins,

 

Welcome to the HP Support Community. 

 

I'd like to help!

 

To get the screen replacement, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

 

Please check your inbox on the forums page for the private message.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!

Nal_NR-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.