cancel
Showing results for 
Search instead for 
Did you mean: 
MikeGee
New member
1 0 0 0
Message 1 of 2
67
Flag Post
HP Recommended

Estimate for out of warranty repair?

Envy 360 13M-AG0001DX
Microsoft Windows 10 (64-bit)

Hi, my laptop screen is falling apart.  The warranty on my laptop is over, but I have another year from American Express.  They say I should get an estimate.  Went to HP authorized repair center, but they say they can't fix have to send in because it involves the screen and entire case.

 

How can I get an estimate?  I don't have the place to send to, plus I don't think that Amex will pay if there is a charge for estimate (have a question open they haven't come back yet).  Plus they reserve the right just to refund purchase price, in which case the estimate might be on me altogether.

 

Thanks for any advice!

1 REPLY 1
HP Support Agent
HP Support Agent
12,572 12,551 834 820
Message 2 of 2
26
Flag Post
HP Recommended

Estimate for out of warranty repair?

@MikeGee

 

Since this is a Hardware issue I suggest you contact HP Support directly for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support

 

Thank you

KrazyToad
I Am An HP Employee

Reply
0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation