• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎10-12-2023 08:07 AM

HP Recommended
Product: HP Pavilion - 14-al106na
Operating System: Microsoft Windows 10 (64-bit)

Device name LAPTOP-NH05UUFT
Processor Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz 2.71 GHz
Installed RAM 8.00 GB (7.89 GB usable)
Device ID 4A1AF4C6-CBFA-41F5-81D6-ABB2297D0F1F
Product ID 00325-96087-02527-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch No pen or touch input is available for this display

Hi this is my laptop specification. I am having difficulties accessing a third party website and I wanted to know if anyone can suggest anything that will help. I am trying to go onto a website called Canva however, when I try to design something the colours I select do not show on the screen. Is this because of my laptop or is there anything I need to install on my laptop to make it work?

Category:
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.