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‎05-30-2023 09:05 AM - edited ‎05-30-2023 09:32 AM

HP Recommended

I just purchased an HP Laptop 15-dy2702dx and am attempting to extend the display on two monitors. HDMI port works fine. The USB-C port will not recognize my Lenovo USB-C Travel Hub ( L01UD014-CS-R ) . 

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3 REPLIES 3

‎06-01-2023 02:19 PM

HP Recommended

@Comp_Owner_10 

 

Welcome to the HP support community.

 

I understand that you want to connect external monitors to your notebook, I am glad to assist you.

Follow the steps mentioned in this HP document to fix the issue:- Click here

 

Keep me posted.

 If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

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‎06-02-2023 10:40 AM

HP Recommended

I received conflicting info, HP tech support said I could not use USBC on this model for video. I returned the laptop.

 

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‎06-15-2023 07:34 AM

HP Recommended

@Comp_Owner_10 

 

Feel free to contact us in the future if you need any assistance.

Sandytechy20
I am an HP Employee

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