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- External Monitor Detected But No Signal on HP Spectre x360

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06-15-2021 02:30 PM
I recently bought an external monitor to connect to my laptop for better productivity, but I am having issues connecting the display. It is not connecting to the laptop, but I know it is registering the external monitor because my laptop automatically switches to Extend/Duplicate Display Mode. However, the monitor itself simply shows "No Signal."
What I've done so far for troubleshooting:
- I hooked it onto my phone and the monitor worked perfectly fine, so it does not appear to be the cable in terms of bad connection.
- I also made sure that my laptop is fully updated.
- Also checked the Display Settings, where I was able to see that my laptop recognizes the external monitor. The problem is that it recognizes the monitor as Inactive.
- Checked Device Manager as well as for Hidden Devices. It's present.
So why am I still having this issue? Is this just a HP Spectre issue or is the port unable to connect to external monitors??? I do not know what is going on nor exactly where the issue is coming from. Looked through so many forums and threads but no solution. Please help! Thanks.
Note: The adapter is a DVI to the Thunderbolt 3 USB-C.
06-15-2021 04:47 PM
@Ida234 wrote:... Note: The adapter is a DVI to the Thunderbolt 3 USB-C.
That is the culprit. Normally Thunderbolt™ 3 won't compatible with HDMI, DVI and VGA monitors. Does your monitor have Display Port ?
Regards.
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06-15-2021 05:44 PM
Hi, thanks for pointing that out! No, the monitor does not have a display port. It only have VGA and DVI. To connect the monitor to the laptop, would I need an additional adapter/cable? So that it would go from DVI to Display Port --> Display Port to Thunderbolt?