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HP Laptop 14-dq1xxx
Microsoft Windows 10 (64-bit)

I'm trying to install a additional Monitor to my USB Type C port but there is no video output. What do I need to do this.

1 ACCEPTED SOLUTION

Accepted Solutions
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@TJMurr 

 

What is your HP Laptop 14-dq1xxx machine ?  It should have SAME ports of the following machine

 

                 HP Laptop 14-dq1077wm

 

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

2 REPLIES 2
HP Recommended

@TJMurr 

 

What is your HP Laptop 14-dq1xxx machine ?  It should have SAME ports of the following machine

 

                 HP Laptop 14-dq1077wm

 

It ONLY has 1 USB 3.1 Gen 1 Type-C™ (Data Transfer Only, 5 Gb/s signaling rate) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you very much

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