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‎07-19-2023 04:30 AM

HP Recommended
Product: HP ENVY x360 - 15-bp106ni
Operating System: Microsoft Windows 11

Hi everyone. So I am having issues with the external display in my laptop. It all started some time around mid 2022 but I cannot pinpoint exactly when or if it happened before or after I updated to windows 11. The issue is whether I connect a projector or monitor to my laptop, I do not get any external display regardless of whether the project mode is set to 'duplicate' or 'extend'. I must stress that the problem is not from the monitor or the projector as they both work fine with other laptops. I have tried swithching HDMI cables, updating graphics driver and reinstalling windows but nothing has worked so far.The HDMI port in my laptop looks physically in good condition. My laptop is actually able to detect the external monitor as it shows under "Monitors" in "Device Manager" and also shows up as a second display in "Display settings". However, when I turn on the monitor, it just "no signal" and then turns off. I would be grateful if anyone could help me with this. Thanks.

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