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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- External monitor not working via USB Type-c

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09-17-2020 02:58 AM
I am trying to connect the laptop to an external screen via a USB-C adaptor (where I also connect the web camera and the wireless keyboard and mouse) but it doesn’t work. The screen doesn’t get a signal. I understand that in some units the USB-C port supports data transfer only and doesn't support display.
How can I check if this is the case?
09-17-2020 09:15 AM
001 through 13-ab099; CTO model number 13t-ab000) Maintenance and Service Guide
Illustrations and Explanations - Pages 5-6 - Right-Side and Left-Side
Item 3 - Left Side - Data Transfer
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