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External monitor not working via USB Type-c

HP Recommended
ENVY 13-ab000nj
Microsoft Windows 10 (64-bit)

I am trying to connect the laptop to an external screen via a USB-C adaptor (where I also connect the web camera and the wireless keyboard and mouse) but it doesn’t work. The screen doesn’t get a signal. I understand that in some units the  USB-C port supports data transfer only and doesn't support display.

How can I check if this is the case?

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HP Recommended

@AlonR 

 

001 through 13-ab099; CTO model number 13t-ab000) Maintenance and Service Guide

Illustrations and Explanations - Pages 5-6 - Right-Side and Left-Side

 

Item 3 - Left Side - Data Transfer

 

Welcome to the HP Community Forum.

 

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HP ENVY - 13-ab000nj 

Dragon-Fur

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