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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- External monitor over USB C

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04-17-2024 02:46 AM
Hi all,
Can someone tell me if this particular model supports video over USB C:
Manu. # 6S758EA
HP 250 G9, Intel® Core™ i7, 39.6 cm (15.6"), 1920 x 1080 pixels, 16 GB, 512 GB, Windows 11 Pro
We have a user that wants an additional monitor via the USB C connection
04-17-2024 03:04 AM
HP 250 G9 has dozens of different models/products but they all have same ports, On page 1 of the following document
https://h20195.www2.hp.com/v2/getpdf.aspx/c08017465.pdf
It say machines ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate1 (Data Transfer Only) (position 9) That is ONLY a hopeless port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine,
- Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)
If you wish to connect 2 external monitors (only-total 3), you can use
- Monitor 1: HDMI direct cable,
- Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as
Other option: : https://support.hp.com/au-en/document/c05357751
Regards
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