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HP Recommended

I am unsuccessful with connecting any external monitor to my laptop. I have tried multiple brands, one was with a USB-C and the other a USB cable. I go to "detect" the multiple displays and says "we can't find another display" and the computer acknowledges a USB-C is connected but to make sure my computer supports it. I did reinstall the INF and restarted my computer with no luck. 

Is there any fix to getting my laptop to connect the USB-C cable? Or maybe it's the type of computer monitors I am plugging into my computer? Or is there a wireless bluetooth monitor anyone recommends. I couldn't find a bluetooth monitor on amazon and don't want to order and not be able to use it. 

 

Help! 

 

 

1 REPLY 1
HP Recommended

Hi @ophthalmicnerd 

 

You do not write the laptop model, but I think your issue  is that it does not have USB-C port compatible with DisplayPort, then you can not use any dock to connect the displays but must find a dock compatible with DisplayLink, this technology by software and hardware can make a Display work by the USB port.


I leave the link for you to consult the dock you need and do a search to find a seller of the model you select in your country.

 

DisplayLink Products list | Synaptics

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