External monitor slows down the laptop performances - grpahic card issue?

[MAUROC1]

Hi everyone,

I am asking for your help to solve an issue i am experiencing with my HP laptop and the SKYGO application.

When i use the laptop on it own, everything is fine, but as soon as i connect it to an external display through a HDMI to DVI cable, the pc significantly slows down...mouse movements are slow, everything does not respond in a reactive way.

It happens both in extended and duplicate desktop settings.

I checked the performances graph on the "task manager" and noticed the UHD graphic 630 was around 100%, while the NVIDIA GE force GTX 1050 Ti was around 1%.

As soon as i disconnect the external display, the usage goes back to 20/30% for the 630 as well.

Do i need to change somesetting in order to make use of the NVIDIA instead of the integrated UHD 630 when using such application?

Any suggestion is welcome.

Thanks

[The_Fossette]

@MAUROC1,

Welcome to the HP Support Community!

I recommend you update the BIOS and the graphics driver from the below link and check if it helps.

https://support.hp.com/in-en/drivers

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!