@rockwilder20
Thank you for posting on HP Support Community.
Don't worry as I'll be glad to help, I appreciate your efforts to try and resolve the issue. I have a few troubleshooting steps we could try to fix the issue:
- 1. Go to Start, search for Device Manager, and open this result.
- 2. Expand batteries.
- 3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
- 4. Shut down the computer.
- 5. Disconnect the charger.
- 6. Remove the battery. (only for removable battery)
- 7. Hold down the power button for 1 minute.
- 8. Insert the battery only. (only for removable battery)
- 9. Attempt to turn the battery on.
Update the graphics driver. From here: OMEN 15.6 inch Gaming Laptop PC 15-en1000 (2L1F3AV) Software and drivers for OMEN 15.6 inch Gaming L...
Hope this helps! Keep me posted for further assistance.
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ECHO_LAKE
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