FPS drops to 5 when i start up my game

[blasphemous1]

when i bought this laptop, the operating system was damaged, so i  made a usb installation media to reinstall windows 10 which got it up and running. i used windows update to update drivers to try to fix the FPS drop during game and nothing helped, so i got the drivers from HP support and AMD support pages that were supposed to be most recent and used installers to install them. after looking in forums, someone mentioned an issue with Intel(R) Dynamic Platform & Thermal Framework telling the pc that it was hot and cutting back the cpu?? i dont know anything about it. but i checked the drivers and they are all up to date. computer doesnt run hot and works fine at all other times. movies dont bother it, just when  i start the game. and i have uninstalled and reinstalled that with no luck.  ive been running hp troubleshooters and diagnostics tools as well as amd radeon settings program for 3 days to try and figure it out but, of course they say everything has shown to be working fine. someone please tell me this is something easy to fix, or if it can be fixed, or put me on the right path, or at least offer words of encouragement.  posting info below. Thank you for your time and any help you can give!

Radeon Software Version - 19.5.2
Radeon Software Edition - Adrenalin 2019
Graphics Chipset - AMD Radeon(TM) R6 Graphics
Memory Size - 1024 MB
Memory Type - DDR3
Core Clock - 533 MHz
Windows Version - Windows 10 (64 bit)
System Memory - 8 GB
CPU Type - AMD A10-7300 Radeon R6, 10 Compute Cores 4C+6G

Radeon Settings Version - 2019.0522.0921.16852
View Release Notes - https://www.amd.com/en/support/kb/release-notes/rn-rad-win-19-5-2
Driver Packaging Version - 19.10.15.05-190522a-342855C-RadeonSoftwareAdrenalin2019
Provider - Advanced Micro Devices, Inc.

Graphics Card Manufacturer - Powered by AMD
Graphics Chipset - AMD Radeon(TM) R6 Graphics
Device ID - 130A
Vendor ID - 1002
SubSystem ID - 22A9
SubSystem Vendor ID - 103C
Revision ID - 00
Bus Type - PCI
Current Bus Settings - PCI
BIOS Version - 015.041.000.002
BIOS Part Number - BR45441.001
BIOS Date - 2014/04/01 23:36
Memory Size - 1024 MB
Memory Type - DDR3
Memory Clock - 800 MHz
Core Clock - 533 MHz
Total Memory Bandwidth - 12 GByte/s
Memory Bit Rate - 1.60 Gbps
2D Driver File Path - /REGISTRY/MACHINE/SYSTEM/CurrentControlSet/Control/Class/{4d36e968-e325-11ce-bfc1-08002be10318}/0000
OpenGL® API Version - 4.6
OpenCL™ API Version - 2.0
2D Driver Version - 8.1.1.1634
Direct3D® Version - 9.14.10.01394
OpenGL® Version - 26.20.11000.13558
AMD Audio Driver Version - 10.0.1.10
Vulkan™ Driver Version - 2.0.87
Vulkan™ API Version - 1.1.106

[The_Fossette]

@blasphemous1,

Welcome to the HP Support Community!

Which games are you playing on the computer?

I see that you have already followed relevant troubleshooting and this computer is not designed for gaming. Having said that, I recommend you perform a reset on the computer and check if it helps.

Follow the steps in the below article to perform a system reset.

https://support.hp.com/in-en/document/c04742289

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!