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Locked

‎03-30-2023 09:53 AM

HP Recommended
Product: HP Spectre x360 16 inch 2-in-1 Laptop PC 16-f0000 (39R25AV)
Operating System: Microsoft Windows 11

The HP stylus for the Spectre 360 has had poor compatibility, it lags and steps, as a designer I need high performance which is what I was sold. The device cost me over £1500 and has a core i7 and Geforce RTX graphics driver so SHOULD perform well.

 

However, no matter how many drivers I download or what software I use the same issue arises. 

 

I also have recieved poor service in regard to the fixing of my screen. I have tried to contact to make a complaint and to trade in this model of computer, to no success. 

 

I would really appreciate a call from someone who can ammend this poor service I have recieved, by helping me trade in this model ( which clearly doesnt work properly) for a non-touchscreen computer as I have lost faith in these devices.

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† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.