-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Find out maximum display resolution

Create an account on the HP Community to personalize your profile and ask a question
08-09-2019 07:34 AM - edited 08-09-2019 07:35 AM
Hi all
I've bought new laptop and after installing windows could not set resolution higher then 1366x768.
My device is HP Probook 450 G6 (4SZ47AV), and specification says display could be one of following:
- 39.6 cm (15.6") diagonal HD SVA eDP LED-backlit touch screen, 220 cd/m², 67% sRGB (1366 x 768);
- 39.6 cm (15.6") diagonal FHD IPS eDP anti-glare LED-backlit, 220 cd/m², 67% sRGB (1920 x 1080);
- 39.6 cm (15.6") diagonal HD SVA eDP anti-glare LED-backlit, 220 cd/m², 67% sRGB (1366 x 768)
How could I define which exactly display is installed to my device?
Not sure if this relevant but:
- video is Intel UHD 620;
- HP Support assistant claims all drivers is up to date;
Any help on defining exact display model or setting FHD resolution will be highly appreciated.
Solved! Go to Solution.
08-09-2019 03:09 PM
Please check from the following link
http://whatismyscreenresolution.net/
Regards.
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.
08-10-2019 02:17 PM - edited 08-10-2019 02:20 PM
@Banhien thank you for your reply, but I'm afraid that won't help me.
Resource you've mention helps to define your current display resolution, while I need to find out possibilities of my hardware (maximum possible display resolution).