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Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎02-11-2019 12:48 PM

HP Recommended
Product: HP Notebook
Operating System: Microsoft Windows 10 (64-bit)

My laptop has been flickering/glitching for almost six months. It has become a bad issue. It occurs once and a while, maybe three times a day and lasting for a few seconds and up to almost 15. I cannot understand it! I've tried updating the drivers and BIOS. I've gone through multiple tests and diagnostics, but I cannot figure it out. I think that it is a software issue though. If anyone can help, i would be super grateful!

1 REPLY 1

‎02-12-2019 04:11 PM

HP Recommended

@SkippyButter2

 

To assist you better please provide me with the Laptop Model or Product Number

 

You can refer to this Link: hp.care/2bygf7l for help in locating the Product Number.

 

Meantime check in the BIOS and let me know if you see those glitches

 

Shut down the Notebook and upon restarting keep tapping on the F10 key till you see System Configuration Screen ( BIOS )

 

Keep me posted 😊

 

KrazyToad
I Am An HP Employee

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