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‎03-09-2020 04:05 PM

HP Recommended
Product: HP Spectre x360 2-in-1 Laptop Core i5
Operating System: Microsoft Windows 10 (32-bit)

I just purchased this laptop and when I watch Netflix through the pre-installed app, within 5-10 minutes the screen will be blank black and start flickering. Anyone else has the same issue and how to resolve this?

1 person had the same question
1 REPLY 1

‎04-30-2020 01:34 AM

HP Recommended

Hi @CynthiaHo, a lot of us are having this issue, we asked HP to help us but they are completely ignoring our requests of clarification.

 

At this link you can find all the discussion we already had with them!

https://h30434.www3.hp.com/t5/Notebook-Video-Display-and-Touch/Netflix-App-causes-Flickering-and-Blu...

 

please continue to write them, at a certain point they must give us a reply!

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