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- Flickering bands on internal display

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04-16-2023 08:31 PM - edited 04-16-2023 09:35 PM
Screen is fine in system diagnostics
Also fine in biosI just got this laptop yesterday, and from setup it has had flickering vertical bands across the left third of the display, as well as the occasional horizontal band going across the entire screen. The bios displays fine and so does my external display, its just the the internal screen past the boot screen. Task manager is affected, so its not conflicting apps. Drivers have all been updated and no change. Tried both windows 11 and another os which i ran off of a usb, same flickering on both operating systems.
04-19-2023 07:58 AM
Hi @HunnaLee,
Welcome to the HP Support Community.
This could be a hardware issue with the unit and may need repair.
I have sent you a private message with the required information to talk to HP Support.
In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link