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‎10-18-2022 11:21 AM - edited ‎10-18-2022 11:45 AM

HP Recommended

Hello @MrMoores 

Thanks for reporting.

 

Short roadmap

(1) Do you have a friend/acquaintance who is good in computers to help you ?

(2) The <safest method> is to remove the current SSD and keep it at home !

(3) Insert a used SSD and temporarily reinstall Windows 10 with all HP drivers.

 

Samsung SSD 512GB PM871a M.2 2280 MZNLN512HMJP-000H1 MZ-NLN512A HP Laptop

https://www.ebay.co.uk/itm/294879637712

( The model type differs but "could" work, ask seller if you can return the SSD if it's not recogniced )

 

DIY (Do it yourself):

 HP ZBook Studio G4 Mobile Workstation - Maintenance and Service Guide

From Page 29 Component replacement procedures

...

Page 31 Component replacement procedures

Page 32 Chapter 5 Removal and replacement procedures for authorized service provider parts

 

Questions ?

Kind regards

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‎10-18-2022 11:27 AM

HP Recommended

Ok Thank you for the information! I will look into it. Im not sure It will be possible at this stage. 

 

Thanks again and really appreciate your time!

 

Scott

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‎10-18-2022 11:44 AM - edited ‎10-18-2022 11:48 AM

HP Recommended

Hello @MrMoores 

 

Another option would be to back up all the data you need to an external <USB hard drive>. Then perform a Windows factory reset (with secure data deletion). This would have the disadvantage that you lose all programs/settings/data and have to restore them after the repair.

 

Questions ?

Kind regards

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‎10-18-2022 03:23 PM

HP Recommended

Yeah, maybe I will just try that! so annoying. you have been a great help. Thank you so much.

 

Have a great week.

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‎10-18-2022 03:59 PM - edited ‎10-18-2022 04:02 PM

HP Recommended
@MrMoores wrote:

Yeah, maybe I will just try that! so annoying. you have been a great help. Thank you so much.

Have a great week.

Hello @MrMoores 

You're welcome !

 

(1) Be 100% sure to back up all important data to external <USB drive> before doing the reset !

(2) How to factory reset Windows 10

Windows 10 makes it easy to reinstall your operating system. 

Click

Start > Settings > Update & security > Recovery.

Here, you should see various options. Each performs a different type of recovery.

On the Recovery screen, click Get started under Reset this PC,

which offers you two choices – Keep my files or Remove everything.

 

ub6424_0-1666130489293.png

 

Keep me updated

Good luck

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