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- Notebooks
- Notebook Video, Display and Touch
- Flickering screen/black out when using touchpad or mouse

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01-15-2024 05:56 PM
Product: HP Notebook 15-dy1043dx
Operating System: Microsoft Windows 11
I've read all of the comments on similar posts. I've run HP assistant, I've tried to update graphics card, BIOS, Windows 11 and they all say current. I've run the test where you turn off the computer, press escape and then F2, all tests pass. My screen comntinues to flicker and goes blank. I can use the touch screen, but not the mouse or touchpad because that's what triggers it. I am out of HP warranty. Before I spend time and $$ to try and get this fixed, is it a lost cause? I have an HP Envy laptop.
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