• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP 15 cs1960nd

Hi everyone,

I have bought a second screen that I wanted to connect with my laptop by using the HDMI port. Even though the second screen does connect, it keeps flickering on and off and sometimes it even provides the notion "input not supported". As I read on the internet, there is possible a problem with the HDMI/video card driver. However, I cannot seem to fix the problem.

I was hoping someone could help me on this forum!

Thanks in advance!

** Update

 

After trying various solutions agains, uninstalling/installing/updating all video card drivers, along with synchronizing the refresh rates of both monitors to 60 hz, apparently solved the problems I had. The screen hasn't flickered anymore since.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Michael012

 

Thanks for come back and shared with us the solution. Probably will help someone.

We are really happy. Thanks for participate in the community. Stay safe.

 

 

I work on behalf of HP.

View solution in original post

1 REPLY 1
HP Recommended

Hi Michael012

 

Thanks for come back and shared with us the solution. Probably will help someone.

We are really happy. Thanks for participate in the community. Stay safe.

 

 

I work on behalf of HP.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.