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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -

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01-28-2020 04:49 PM
Hi , I bough this brand new laptop , And I said to try some games , and i downloaded GTA V , Once i plug the power in it plays smooth at 35 fps with good graphics , after 20 seconds it has a sudden drop to 15 fps and it stays like that all the time afterwards , but once i unplug it again I get the same boost for 20 seconds even on battery , and after 20 seconds it drops again , I have set it into performance , this and that, still havent managed to make it play smooth like those 20 seconds , can someone here explain to me why does that happen & can I fix this issue ? thanks
01-31-2020 01:45 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that FPS drops when you play games.
Don’t worry, I assure you I will try my best to get this sorted.
I checked the specifications of your computer and see that the computer what you have is not a gaming laptop and usually gaming requires more resource (Graphics) and power.
Having said that, I recommend you update the BIOS and the graphics driver on your computer from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee