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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Freezing Touchpad

Create an account on the HP Community to personalize your profile and ask a question
02-28-2021 12:08 PM
Hi,
My touchpad keeps freezing from time to time like 5 days interval. I always solve the problem by using a mouse to shut down the computer but it is quite frustrating and I don’t want it to get out of hand. I just put on my computer and the touchpad does not appear again. Please what can I do to fix this problem?
03-10-2021 12:22 PM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee