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Kpeale
New member
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Message 1 of 2
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Freezing Touchpad

HP Recommended
Hp650
Microsoft Windows 10 (32-bit)

Hi, 

My touchpad keeps freezing from time to time like 5 days interval. I always solve the problem by using a mouse to shut down the computer but it is quite frustrating and I don’t want it to get out of hand. I just put on my computer and the touchpad does not appear again. Please what can I do to fix this problem?

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Kpeale

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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