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‎09-24-2024 06:11 AM - last edited on ‎09-24-2024 10:24 AM by Retired

HP Recommended

 

Hello,

I’m experiencing an issue with the front camera on my HP Elite X2 1012 G1 tablet. The camera turns on, but instead of showing my face, it displays a uniform pink/red tint background. I’ve tried using different apps that utilize the camera, but the issue persists across all of them.

Here’s what I’ve tried so far:
- Restarted the tablet.
- Checked for OS updates and installed the latest ones.
- Attempted to update the camera drivers but didn’t find any available updates.

Despite these steps, the problem remains. Any advice on what might be causing this and how to fix it would be greatly appreciated.

Thank you in advance for your help!

 

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