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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Fuzzy Screen?
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07-03-2018 06:50 PM
hello,
I have a 2015 notebook 15 thats been having some screen issues. the touch works fine, but every so often, the screen goes fuzzy out of the blue or when the computer is shifted, like when you put the TV on channel 3 for games. It goes un-fuzzy when I move the screen back and forth or shift the computer. I recently installed another stick of RAM, but I don't think this could be the cause.
As far as I know, I have every current driver necessary installed, and unfortunately am 2 years out of the warranty. Any fix suggestions? I need this computer for classes, so something has to be done with this display.
thanks!
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Accepted Solutions
07-04-2018 02:40 AM
> It goes un-fuzzy when I move the screen back and forth or shift the computer.
There is a "ribbon-cable" between the motherboard and the display screen, to transmit the display information.
When you physically move the computer, that "flexes" that cable, and causes your symptoms.
When you changed the RAM, did you loosen the end of that cable that connects to the motherboard?
Maybe, a qualified computer technician needs to inspect that cable ?
-----------
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Please click the purple/white "Thumbs Up" icon for every response that is helpful.
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07-04-2018 02:40 AM
> It goes un-fuzzy when I move the screen back and forth or shift the computer.
There is a "ribbon-cable" between the motherboard and the display screen, to transmit the display information.
When you physically move the computer, that "flexes" that cable, and causes your symptoms.
When you changed the RAM, did you loosen the end of that cable that connects to the motherboard?
Maybe, a qualified computer technician needs to inspect that cable ?
-----------
Welcome to this forum.
Please click the purple/white "Thumbs Up" icon for every response that is helpful.
Also, please click "Accept As Solution" for the best response.
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