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02-25-2018 02:51 PM - edited 02-25-2018 02:56 PM
Thanks in advance for anyone who views this, I truly appreciate it.
HP G62-340US Laptop
I would like to know if replacing the LCD will fix this problem or if it's not worth the cost and labor; my budget for a new laptop would be around $600, but I would much rather repair this one if possible.
TL;DRRed and Cyan Distortions
- G62 Display shows red and cyan streaks over black and white
External LCD connected via VGA and Mirrored
- Laptop display shows distortions, External LCD does not
Pictured below (taken with a potato, no screenshots), the laptop's display is behind the old LCD I connected through the G62's external VGA port. The displays are mirrored. When using them as extended desktops, the laptop's screen still shows the error while the old monitor remains perfect. I have been using the laptop with its screen disabled and the external LCD as the main display with no distortion ever appearing on the external monitor.
FRONT is External LCD (VGA), REAR is G62 Display
Photo of External LCD connected via VGA
Photo of G62 Laptop Display
Solved! Go to Solution.
- Tags:
- blue on white
- cyan on white
- display red lines
- display streaks
- G62
- G62 display
- G62 LCD
- G62 screen
- G62-340
- g62-340us
- HP G62
- HP G62-340
- hp g62-340us
- laptop display error
- laptop LCD error
- laptop screen error
- laptop video error
- LCD red lines
- LCD streaks
- Microsoft Windows 10 (64-bit)
- red and blue lines
- red and blue streaks
- red and cyan lines
- red and cyan streaks
- red lines
- red on black
- red streaks
- screen red lines
- screen streaks
Accepted Solutions
02-25-2018 03:12 PM
You need one of these:
39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001
Download link for your service manual
See pages 70-75 just for familiarity but the Manual does not show how techs in the field actually replace a screen panel.
This is the "right" way i.e. the way I do it:
https://www.youtube.com/watch?v=IePdjRTMQzs
How about $40 with shipping?
Post back with any more questions but please accept as solution if this is your answer.
02-25-2018 02:59 PM
Well you already have done the troubleshooting I recommend. The fact that it displays fine on an external monitor but has artifacts on the internal screen panel proves its the panel and not the videocard/motherboard. Screen replacement would fix it. A replacement panel for that laptop would be no more than $50-60 US in the USA but we would need to know where you live (country) to find one you can actually get delivered. We can find a youtube video showing replacement techique. it is not as difficult as you fear. The laptop is getting some serious age on it and investing even $60 US into it might not be the best idea but as I said it can be done and we stand ready to assist.
02-25-2018 03:04 PM
Thanks so much for the speedy response! I live in East Tennessee (zip 37641). I know any amount invested in such an old device is not the best idea, but it's still working perfectly for the purposes necessary, so I can't bring myself to upgrade.
I'm ready to repair this sucker!
02-25-2018 03:12 PM
You need one of these:
39.6-cm (15.6-in) high definition, Brightview, display panel (includes display panel cable) 595130-001
Download link for your service manual
See pages 70-75 just for familiarity but the Manual does not show how techs in the field actually replace a screen panel.
This is the "right" way i.e. the way I do it:
https://www.youtube.com/watch?v=IePdjRTMQzs
How about $40 with shipping?
Post back with any more questions but please accept as solution if this is your answer.