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‎03-10-2021 12:15 PM

HP Recommended
Product: HP Pavilion Gaming 15 15-cx0093ur
Operating System: Microsoft Windows 10 (64-bit)

Hello. So, in the latest versions, Premiere Pro and AE require latest version Intel drivers, and instantly tell you about this with SystemCompatibilityReport. Basically, here are the requirements:

https://helpx.adobe.com/premiere-pro/kb/gpu-and-gpu-driver-requirements-for-premiere-pro.html,

"Your Intel driver version has to be version 27.20.100.8476 or above to avoid any stability and performance issues."

and it is not possible to update the drivers with official Intel drivers from here: https://downloadcenter.intel.com/product/98909/Intel-HD-Graphics-630

, only with HP drivers, which are modified.

We can find them here, for my laptop, HP Pavilion Gaming 15 15-cx0093ur:

HP Gaming Pavilion - 15-cx0093ur Software and Driver Downloads | HP® Customer Support.

Ok. Now. WHY HP did NOT update the drivers for so long? Now, latest is the 23.20.16.5018, from 27.03.2018 (as seen in the Devices on the Laptop). Why?

Official Latest Intel Driver now is 27.20.100.9316 of 3/3/2021.

The question is WHEN will HP update their drivers? Any official information?

1 person had the same question
1 REPLY 1

‎03-10-2021 12:57 PM

HP Recommended

Or, at least tell me, what should I do with the popping error about "Unsupported Video Driver". Who uses Premiere Pro, who had such problem? Cheers.

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