• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎06-22-2020 08:02 PM

HP Recommended
Product: HP omen
Operating System: Microsoft Windows 10 (64-bit)

I purchased a video capture card and I have to assign the software to run as an integrated graphic card but when i go to the NVIDIA control panel and go to 3d settings I don't get the drop down list to choose the integrated graphic card as an option even when i right click and go to display settings and go to graphic settings all i see is The NVIDIA card i don't see that my system is recognizing my GPU, so I am wondering if someone can help me out with this situation, all drivers are updated and I have the latest update for windows as well.

1 REPLY 1

‎06-27-2020 02:22 PM

HP Recommended

@Anthonykha47

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.