GPU Processing on HP Spectre x360 Convertible 13-ae0xx

[David_Pylatuk]

Hello, I have a HP Spectre x360 Convertible 13-ae0xx
I am trying to use a graphics program that requires GPU processing? the software (Davinci Resolve) keeps saying the video card is not compatible. The video card is a 'Intel(R) UND Graphics 620' Is it possible to enable GUP processing on the card or via the driver?
Thank you.

[Nal_NR]

Hi @David_Pylatuk,

Welcome to the HP Support Community.

I understand that you looking for GPU Processing on HP Spectre x360. I'd like to help!

Here are a few details.

DaVinci Resolve usually throws GPU errors whenever there are any compatibility issues with the graphics card, video driver, and version of DaVinci Resolve.

Hence it is very important for you to check whether your graphics card is supported, whether you have the latest or reliable version of the video driver (like Nvidia Studio driver), and the latest or stable Resolve.

Though you don’t have control over the DaVinci Resolve software, you can make sure you have the right GPU with the correct video driver installed.

Some of the most common GPU issues faced in DaVinci Resolve are:

• GPU Configuration Warning
• Unsupported GPU processing mode
• GPU Error – like “Davinci resolve GPU failed to perform image processing error 702”
• GPU Memory Full

Hope this helps! Keep me posted.

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Yes" on the bottom right to say “Thanks” for helping

[Nal_NR]

Hi @David_Pylatuk,

I would like to know if the resolution we provided worked for you.

If you have any other queries, feel free to reply at any time, and thank you for being a valuable member of our HP Family. Have a good day.

[David_Pylatuk]

The suggested solution did not resolve my issue.

[Nal_NR]

Hi @David_Pylatuk

Thanks for your reply. I am afraid, you cannot change the GPU settings. Do keep us posted if anything. Thanks