Games running on Low FPS (GTA V, CS:GO, etc...)

[MineSlash]

Hello,

I bought my new laptop 2 weeks before and it's a HP15-db0016nm. I bought and installed Windows 10 and I updated every drivers and BIOS using HP support assistant. Everything is okay with the laptop, except the games are running with low FPS (like Grand Theft Auto V).

Specifications:

Processor: AMD Ryzen™ 5 2500U, 2-3.6 GHz (4 cores, 8 threads)

RAM: 1x 4 GB DDR4-2400 SDRAM

Graphics card: AMD Radeon™ Vega 8 Graphics

Windows version: the latest (v1809)

Counter Strike: Global Offensive runs on low settings with 60-80 FPS, but Grand Theft Auto V is running with 10-15 FPS (sometimes it drops to 1-2 FPS). What can I do with it? Graphics card driver version is 17.1. I turned tripple buffering on inside Radeon software settings to increase my FPS, but nothing changed. This guy has the same specifications and he is running games without any problem: https://www.youtube.com/watch?v=vOjbL6ACSMs (Except he has 8 GB of RAMs)

[Barachiel]

@MineSlash

Good Day. A warm welcome to the HP community. I reviewed the case regarding issues with the computer. I will be delighted to assist you here.  

try the below steps, as even if the game is compatible with your system hardware it may have a slow performance because you are using the windows 8, 8.1 or 10 as the OS uses most of the CPU & graphics card usage, you might want to reduce the visual effects for windows to save the amount of CPU & Graphics card usage required to run your game properly. 

  

Here's how you do it: 

• Go to Start Menu > click on Settings. 

• Type performance > choose Adjust the appearance and performance of Windows.  

• In the new window, go to the Visual Effects and select Adjust for best performance. 

• click Apply and ok...this should do the trick. 
   

If the issue persists, The best way to resolve the issue is to follow the suggestions of the HP Guided Troubleshooter:  

Click here to access it (simply select your description of the issue from the bottom of the screen to gain access to the next set of steps that should resolve your concern). 

CLICK HERE FOR MORE STEPS AND INSTRUCTIONS. 
(by the end of this document, all the issues should be resolved)

Let me know. 🙂