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- Re: Geforce Graphics Driver won't install after new windows ...

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05-06-2020 02:39 AM
Hi, i have got a HP 17-AB404NA laptop and have just got this 2nd hand. the guy who had it removed loads of progams. along with it the nvidia drivers. when i try to reinstall them when its checking system compatibility it comes up saying it could not find the graphics hardware. i have installed windows 10 again. i have updated the bios and all drivers and still the same issue.
in the device manager it just has the intel graphics showing.
Does anyone have any solutions?
05-13-2020 04:08 AM - edited 05-13-2020 04:12 AM
Welcome to HP Community
I have gone through your Post and would like to help
I suggest you download and run the HP Support Assistant from this Link: https://www8.hp.com/us/en/campaigns/hpsupportassistant/hpsupport.html?jumpid=va_r602_us/en/any/psg/p...
HPSA will automatically search for all the latest drivers & Firmware for your Notebook
Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.

Click Check for updates and messages to scan for new updates.

Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
Click the update name for a description, version number, and file size.
Select the box next to any updates you want to install, and then click Download and install.
Also ensure Windows is up to date.
Select the Start button, and then go to Settings > Update & security > Windows Update , and select Check for updates. If Windows Update says your device is up to date, you have all the updates that are currently available
Keep me posted how it goes
Thank you and have a wonderful day 😊
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee