• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎07-15-2017 03:30 AM - edited ‎07-15-2017 03:31 AM

HP Recommended
Product: hp Pavilion 14-al104ng
Operating System: Microsoft Windows 10 (64-bit)

Hallo alle zusammen!

 

ich habe mir vor 2 Monaten ein neues Notebook vom oben genannten Typ gekauft. Seit 3 Wochen erscheint am linken und am unteren Rand ein gelber Schleier, der auch nach der Aktualisierung der Treiber nicht verschwunden ist. Manchmal ist er schwächer, ein anderes mal aber auch stärker hervorgehoben, aber verschwinden tut er nie (siehe Bilder).

 

Woran kann das liegen, löst sich der Bildschirm evtl.?

Kann ich da selbst was gegen machen oder sollte ich ihn besser einschicken; es dürfte ja noch ein Garantiefall sein (2 Monate altes Notebook)?

Vielen Dank!

Beste Grüße

Max

 

 1.png

 

 

 

 

1.png

1 REPLY 1

‎07-15-2017 01:17 PM

HP Recommended

@Obergrignard

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

German: HP Kundenforum
Spanish: Foro de usuarios de HP
French: Forum des utilisateurs
Portuguese: Fórum dos usuários HP
Chinese: 惠普个人客户支持论坛
Korean: HP 지식커뮤니티


Thank you for your understanding.

I work on behalf of HP
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.