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‎07-15-2017 03:30 AM - edited ‎07-15-2017 03:31 AM

HP Recommended
Product: hp Pavilion 14-al104ng
Operating System: Microsoft Windows 10 (64-bit)

Hallo alle zusammen!

 

ich habe mir vor 2 Monaten ein neues Notebook vom oben genannten Typ gekauft. Seit 3 Wochen erscheint am linken und am unteren Rand ein gelber Schleier, der auch nach der Aktualisierung der Treiber nicht verschwunden ist. Manchmal ist er schwächer, ein anderes mal aber auch stärker hervorgehoben, aber verschwinden tut er nie (siehe Bilder).

 

Woran kann das liegen, löst sich der Bildschirm evtl.?

Kann ich da selbst was gegen machen oder sollte ich ihn besser einschicken; es dürfte ja noch ein Garantiefall sein (2 Monate altes Notebook)?

Vielen Dank!

Beste Grüße

Max

 

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1 REPLY 1

‎07-15-2017 01:17 PM

HP Recommended

@Obergrignard

 

Thank you for visiting our English HP Support Forum. We are only able to reply to posts written in English. To ensure a quick response it would be advisable to post your question in English. The following links are here to assist you if you prefer to post in the following Language Forum.
 

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Thank you for your understanding.

I work on behalf of HP
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