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HP Recommended
HP Envy x360 aq165
Microsoft Windows 10 (32-bit)

I want to use the desktop icons when in tablet mode but when I touch the desktop button in startup the desktop clears but no icons show on the screen and the only way to get them on screen is through file manager. Even then as soon as you exit a program or web site it goes back to microsoft startup again. I don't want to use Edge or any other programs. I want to use Chrome.

4 REPLIES 4
HP Recommended

Hi @Dreppy

 

Welcome to HP Support Forums. A really great platform for posting all your questions and finding solutions.

 

I understand that you have issues with the display when you use the Notebook in Tablet Mode.

 

I'd like to help.

 

May I know since when are you facing this issue?

 

Please download the Intel Virtual Buttons Driver, Intel Integrated Sensor Solution Driver and Bios.

 

Click Intel Virtual Buttons Driver 

 

Click Intel Integrated Sensor Solution Driver

 

Click Bios

 

Also complete all the Windows updates. 

 

Select the Start  button, then select Settings  > Update & security  > Windows Update. Select Check for updates. If updates are available, install them.

 

You can also download the Google Chrome Browser and use it.

 

Thank you.


If the information I've provided was helpful, give us some reinforcement by clicking the Solution Accepted and Kudos Buttons.

KrazyToad
I Am An HP Employee

HP Recommended

Hi,

These solutions you gave me are too old. My computer is new and has Intel drivers that are from December 2018. So these drivers won't help. I also have the latest Windows Updates. Thanks.

HP Recommended

Hi @Dreppy

 

I am the The_Fossette. It looks like you were interacting with @KrazyToad, but he is out of the office today so I'll take over from here.

 

I would like to inform you that what you are seeing is exactly how the operating system should behave. In Tablet mode, apps run in full-screen mode and Desktop icons will not be visible as the operating system will function as a tablet.

 

Hope that answers your question.

 

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

 

Take care!

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

Thanks for your help.

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