Ghost touching on laptop touch screen

[London2Cali]

I don't know how to properly describe my issue but a few times in the day when I'm using my laptop, the touch screen sometimes behaves like I'm touching it even though I'm not (ghost touching)...so menus, or folders might start opening even though I'm not using it as a tablet.

I usually just put my laptop to sleep and turn it back it on and it works that way but it can be annoying doing this every couple of hours when ghost touching happens.

Anyone have a solution?

Furthermore  how do I disable the touch feature when not using it as a tablet?

Thanks

[The_Fossette]

@London2Cali,

Welcome to the HP Forums!

Thank you for posting your query on this forum, it's a great place to find answers.

Don’t worry, I assure you I will try my best to get this sorted.

In order that I may provide you with an accurate solution, I will need a few more details.

• When was the last time the computer was working fine?
• Have you made any software or hardware changes on the computer?
• Have you performed any troubleshooting steps before posting?

While you respond to that, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

https://support.hp.com/in-en/drivers

To disable the touchscreen please follow the below steps.

1. In the search box on the taskbar, type Device Manager, then select Device Manager.
2. Select the arrow next to Human Interface Devices and select HID-compliant touch screen.
3. Select the Action tab at the top of the window. Select disable or enable.

Let me know how it goes and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!