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Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
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‎07-04-2019 07:51 PM

HP Recommended
Product: Notebook PC
Operating System: Unknown

I have a school-issued Chromebook and I turned it on today and it is really glitchy. There is a black splotch on the screen when I turn it on and the rest of the screen has red lines on it. I don't think I spilled water on it so what else could be the problem?

Thank you for your input!

Tags (1)
1 REPLY 1

‎07-07-2019 03:04 AM

HP Recommended

Hi @Rebekat1

 

Welcome to the HP Support Community. 

 

This looks like a hardware issue. Please reach out to the HP Support in your region regarding the service options for your computer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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