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hp omen 17
Microsoft Windows 10 (64-bit)
Today my laptop was acting strange like some delays or the fan was working with no task open on windows ... I opened the laptop and there was vertical color lines on the screen i close and reopend and they fade away still i feel like there is something wrong with this laptop any ideas?
I also want to change my windows where should i download it?

Hp omen 17
Gpu 1050
Cpu 7700 hq
Ram 16 ddr4
No ssd
2 REPLIES 2
HP Recommended

@Hamixon

 

This is a great location to get assistance! I read your post and see that you are having issues installing the printer on a couple computers. I would like to help you resolve this issue. 

 

If you haven't, Please try an alternate monitor to understand if this is either a hardware or a software failure, 

if the issue does not appear on the alternate monitor, you may need to replace the display assembly on your computer, 

if the issue appears on the alternate monitor/TV as well, re-install the graphics card drivers & update it from the official HP Website: Click here 

  

If you don’t have an alternate monitor, I recommend checking if the issue appears on the BIOS screen (restart the computer and tap on F10 to access BIOS) 

If the lines do not appear in BIOS, reinstall the graphics card drivers & update BIOS using the above link, 
If it does, Contact HP to replace the LCD/Repair the computer: 

  

If the issue occurred after an accident (such as dropping it on the floor, liquid spilled on it, etc.) there could be a hardware failure and in such cases, you may need to get the computer repaired via HP (there could be a charge involved if the PC isn't covered by the accidental damage protection plan) 

  

Reply with the result of the above-mentioned steps, for further assistance. 

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi, I am having trouble with vertical lines on my hp Elitebook screen. They do not appear in BIOS or on another screen and I followed the link to download an update that reads "Driver-Graphics". Now you said to update BIOS as well. Does this automatically happen when I update the driver-graphics or do I have to do this separately? If so, how? I am still having the vertical lines.  Thanks!

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