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Highlander1314
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Solved!

Graphics Driver not compatible with downloaded software to produce photo dvd's

HP Recommended
HP G61-110SA Notebook
Microsoft Windows 10 (64-bit)

OK When I purchased my HP Notebook circa 2008, it was loaded with Windows 7. I have subsequently updated to Windows 10, 20H2. I have downloaded software to produce videos of photographs, but on launching the application a message states my graphics driver requires updating.

The Graphics Driver installed is: Intel(R) 4 Series Express Chipset Family (Microsoft Corporation - WDDM 1.1), dated 11/03/2013; version 8.15.10.2702

I have searched for an update but the above is the latest version.

Is there another suitable graphics driver I can download that would be more up to date.

ps The Downloaded software provider does not recommend what Graphics Driver to use.

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Paul_Tikkanen
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Message 2 of 2
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HP Recommended

Hi:

 

Unfortunately, that is the only driver available for W10.

 

You would need to purchase a newer notebook that actually has graphics driver support for the software you want to use.

View solution in original post

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1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
137,828 92,490 21,262 28,560
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Flag Post
HP Recommended

Hi:

 

Unfortunately, that is the only driver available for W10.

 

You would need to purchase a newer notebook that actually has graphics driver support for the software you want to use.

View solution in original post

Was this reply helpful? Yes No
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