cancel
Showing results for 
Search instead for 
Did you mean: 
DaveJ42
New member
1 0 0 0
Message 1 of 2
106
Flag Post

Graphics Drivers

HP Recommended
Pavilion dv6
Microsoft Windows 10 (64-bit)

Pavilion dv6 windows 10 2004, on boot message, no AMD graphics driver installed or not functioning properly etc. in Device Manager AMD HD 5000 and ATI HD 4200 have ! against them.

 

DaveJ42

1 REPLY 1
sandytechy20
HP Support Agent
HP Support Agent
26,355 26,230 1,448 1,518
Message 2 of 2
Flag Post
HP Recommended

@DaveJ42

 

Welcome to the HP support community.

 

Note: Please ensure the complete product name/number for a quicker response from the community, as we need to know what we are dealing with to provide an accurate solution:

Click here for steps on finding the information we need!

Remember: Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Meanwhile:-

Remove all entries under display adapter on the device manager and restart the computer to check if it works

  1. Click Start, type Device Manager, and press Enter.
  2. Find and double-click the category of device whose driver you wish to uninstall (for example, the graphics card would be listed under Display Adapters).
  3. Right-click the device, and click Uninstall.
  4. Windows will prompt you to confirm the device’s removal. Click OK to remove the driver.
  5. After the uninstallation is complete, reboot your computer as soon as possible.

Let me know how it goes.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation