Green Bar on Video Fullscreen Chromebook X2

[patrickbarnett]

When in native apps such as YouTube or Prime Video, I'm getting a green bar at the bottom of the screen.    I did test the web version of YouTube and it seems to not be there.

[Dilip_18]

Hi@patrickbarnett,

Welcome to the HP Support Community! I'd like to help!

I see you are experiencing issues with the Green Bar on Video Fullscreen on the HP Chromebook X2.  

I have a few recommendations 

• Your Chrome Browser is showing the Green Border s because you have enabled the browsing security through your antivirus software (Mostly Quick Heal). Open your Antivirus Software and Disable the Browser Sandbox. Restart your Chrome. The Green Border will be removed..
• The green screen problem while watching online videos is usually a hardware acceleration or outdated graphics card issue. While troubleshooting the same, begin with hardware acceleration fix. If this does not work, update your computer's graphics cards driver.

Hope this helps! Keep me posted. 

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