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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Green color dot in LED Screen

Create an account on the HP Community to personalize your profile and ask a question
11-02-2020 04:01 AM
Hey respected community officials,
I have purchased a laptop in this month. It has LED display. I have noticed a green dot in display on top side of bezels of it.
I am sharing a screenshot, Please tell me whether it will cover in warranty or not.
RegardsThis is that dot
11-06-2020 05:46 AM - edited 11-06-2020 05:48 AM
I reviewed your post and I understand that there is a green dot on the display, and you want to know whether it is covered under warranty.
Don’t worry, I assure you I will try my best to get this sorted.
You can refer to the below article to understand the HP pixel policy.
https://support.hp.com/ee-en/document/c00288895
I recommend you contact support and they will be able to assist you with the available service options for your computer.
Here is how you can get in touch with support.
1)Click on this link – www.hp.com/contacthp/
2)Select the product type.
3)Enter the serial number of your device or select let HP detect your product option.
4)Select the country from the drop-down.
5)You should see the HP phone support number or Chat option listed.
Let me know how it goes and you have a great day!
P.S: Welcome to the HP Support Community 😊
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
Stay Home – Stay Safe
The_Fossette
I am an HP Employee