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‎07-25-2023 04:32 PM

HP Recommended
Product: ProBook 4540

I'm not able to use the internal HD Webcam while using Zoom. Trying to reinstall a driver for the video, but HP website is not able to download anything. Is there a driver to reinstall to see if that fixes this problem? Can't seem to find a way to test the video.

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1 REPLY 1

‎07-25-2023 09:09 PM

HP Recommended

@Jimmy_C9 

 

You need to allow Zoom session to use your webcam and microphone. Please try

 

            https://www.youtube.com/watch?v=ugda61PyFIo

            https://support.zoom.us/hc/en-us/articles/360046244692-Configuring-professional-audio-settings-for-Z...

 

Regards.

BH
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