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‎06-03-2021 02:19 AM - edited ‎06-03-2021 02:22 AM

HP Recommended
Product: 15-ac003ur
Operating System: Microsoft Windows 8.1 (64-bit)

I ran into a problem, when connecting a laptop to a monitor via HDMI, the monitor does not show anything (sometimes glitches are displayed in the form of different colors). I reinstalled Windows, the drivers are fresh.

2 REPLIES 2

‎06-04-2021 12:07 PM

HP Recommended

@15-ac003ur 

You need to right-click on the Desktop and select Display Settings.  If the Display section does not show the two screens, the laptop and the monitor, Windows does not "see" the monitor.  You would have to try an alternative like a USB-to-Video cable to connect the monitor to the laptop.



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‎06-06-2021 12:56 AM

HP Recommended

Windows sees my monitor

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