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‎11-02-2021 10:42 AM

HP Recommended
Product: HP 14s-fq0000 Laptop PC (1B279AV)
Operating System: Microsoft Windows 11

Hello


I have a ThinkPad USB-C dock gen2 where i can't get a monitor working using HDMI cable.

I have the same issue when using a HP USB-C-mini dockingstation.

The monitor are working fine when connected to the laptop HDMI connector.

 

Can I please get som hint on what to do? or do the laptop not support HDMI on USB-C to a docking station?

 

Kind regards
JPS

Category:
2 REPLIES 2

‎11-02-2021 01:01 PM

HP Recommended

@Jens_Peter_S 

 

What is your HP 14s-fq0000(1B279AV) Laptop PC actually. Anyway, your machine has ports as shown on the following machine

 

                 HP Laptop 14s-fq0077AU

 

It ONLY has 1SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine
  • Connect to an external monitor with / without hub/dock/adapter

Regards.

BH
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‎11-02-2021 01:05 PM

HP Recommended

Hello

 

this model has  a basic USB-C connecter, so it doesn't support video and battery charge from USB-C.

 

bye

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