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- HDMI output not working after reinstalling NVIDIA Quadro m62...

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03-07-2020
02:24 PM
- last edited on
03-09-2020
08:15 AM
by
Cheron-Z
So, I was having some sporadic BSODs, so I decided to run driver verifier to get to the bottom of it (BTW, if you don't know what you're doing[edit]). It turns out that the NVIDIA driver I had installed was not behaving, so I uninstalled/reinstalled it from their drivers (Premier Pro was fussing at me to do this anyway). I haven't had a crash in about 48 hours, so it seems that issue is resolved.
In classic fashion of (all) computers though, one problem solved caused a new one to arise. Now my HDMI output is not detecting my external monitor.
Trobleshooting I have already done:
- I have reinstalled the drivers again
- From HP
- NVIDIA directly, to no avail.
- The last time, I did a clean install (via the checkbox in the installer) and made absolutely sure that I had removed every last piece of NVIDIA's software.
- I still have access to the NVIDIA control panel and the Nview desktop software, but everything acts as though nothing is connected.
- I have also verified the cable is good.
- I have verified that the monitor input is working and detecting connections.
- Windows is only detecting the internal display.
A few notes that may (or may not) be helpful:
- Odd thing #1: the monitor acts like it's connected, but not receiving anything (i.e. it doesn't go into standby or shut itself off as it would if nothing was connected)
- Odd thing #2: when the machine was shipped, the Quadro m620 would not acknowledge the internal display at all. It was as if it did not exist in it's world (speaking hardware bus-wise). Now it shows up in the Physx panel. Maybe unrelated, but it didn't do that before.
- Odd thing #3: Without manually installing the drivers, the display will be detected as a generic display device, which is something I haven't seen before (not since circa Windows Vista/XP anyway). It will also not detect the monitor with the generic driver.
03-08-2020
06:26 PM
- last edited on
03-09-2020
08:16 AM
by
Cheron-Z
This machine has lost it's damned mind. I resolved the issue. I still don't get how, but here's what I did (the first 13 steps had no noticeable effect, but they were the logical course of action to troubleshoot the issue)
.
No really, I should understand why...but I just don't...Downloaded [edit]
- Disabled WiFi (alternately, you could just disable/postpone Windows Update) to prevent automictic reinstallation.
- Booted to Safe Mode.
- Ran DDU to remove NVIDIA drivers (reg keys, etc) completely.
- Rebooted.
- Started up Windows normally.
- Manually installed NVIDIA drivers.
- Reenabled WiFi.
- Rebooted.
- Started up Windows normally.
- For some reason, Windows updated the driver again from Windows Update. So I...
- Rebooted again.
- Nothing. Still not sending a signal to the HDMI.
- Here's where it gets anomalous: I rebooted to check the BIOS settings, opened the 3rd Party Option ROM Management menu (which was empty), I changed nothing (see: "...empty...") and exited that menu, which automatically...
- Rebooted the machine.
- When the machine began to load Windows, the monitor worked.
If anybody reads this who knows more than I do about HP BIOSs, please help me understand how not changing anything at all fixed the problem that 10 driver reinstalls, 30 some odd reboots, and everything else I could possibly think of in drawing on three decades of hardware tech experience couldn't (see figure). I'm so confused by this I had to write that last bit in magenta Comic Sans, that's how seriously I am befuddled by this...