HDR Certification not found

[TomT1988]

Hi all. I recently bought a OMEN 16 Inch Gaming Laptop. I recently noticed Windows says HDR certification not found. However. VESA webiste shows that it is certificaed as DisplayHDR 1000. Does anyone knows how to resolve this issue? Thank you.

[Sneha_01]

Hi @TomT1988,

Welcome to the HP support community.

Please help us with the laptop serial number or the product number in a private message for further assistance. We will be able to check the specification with the Serial number.

Here is the link to find the product number:- Click here

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Rachel571 

HP Support

[TomT1988]

Does anyone have any idea to fix this?

[Sneha_01]

Hi @TomT1988,

Please help us with the laptop serial number or the product number in a private message for further assistance.

Here is the link to find the product number:- Click here

https://support.hp.com/in-en/document/ish_2039298-1862169-16

In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.

Rachel571 

HP Support

[TomT1988]

Hi Rachel571, I have sent the product number to you.