HID-Compliant Touchscreen Driver Missing - Windows 11

[James_R_Miller]

I replaced the touchscreen on my HP Envy x360 15-ey0013dx. Now I am missing the HID-Compliant touchscreen driver. I tried all of the automatic update options in Windows Update and the HP Support Center, and the driver was not installed. I attempted to manually install the driver on the HP Support Website and the driver is not listed anywhere. I have read many previous questions from others attempting to manually install this driver, and none of them had working solutions. Please provide me the link for downloading this necessary driver so I can download and install it. 

[Irfan_06]

Hi @James_R_Miller,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop touchscreen.

Kindly refer to the steps on this link and let me know if that resolves the issue.

Also, Update the BIOS for your PC by clicking on the link.

Make sure you keep only the charger plugged in while updating the BIOS for your PC.

Click on the + sign next to BIOS and then download the file.

Open the file and follow the on-screen instructions to complete the update.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support